General Questions

How do I stop receiving mailings from the Paper Store such as catalogs, coupons, etc.?
To stop receiving mailings (catalogs, flyers, etc) from The Paper Store, please contact customerservice@thepaperstore.com. Please provide the following inf...
Mon, 27 Aug, 2018 at 11:39 AM
How do I unsubscribe from your email list?
If you no longer wish to receive emails from The Paper Store you may select unsubscribe, located at the bottom of any of The Paper Store emails.
Mon, 27 Aug, 2018 at 10:37 AM
What are The Paper Store’s standard coupon exclusions?
Coupons are limited to inventory on hand. while supplies last. No substitutions or rain checks. Excludes ALEX AND ANI®, Chamilia®, Moonglow®, Lokai, Lovepop...
Fri, 19 Oct, 2018 at 10:51 AM
Does The Paper Store sell Gift Cards online?
At this time The Paper Store does not sell or redeem Paper Store gift cards online, however The Paper Store does sell gift cards at any of our Store Location...
Mon, 27 Aug, 2018 at 11:25 AM
Does The Paper Store accept donation requests?
The Paper Store is proud to be a strong supporter of both The Salvation Army and the Dana-Farber Cancer Institute. Our Store and Corporate Employees regular...
Tue, 11 Sep, 2018 at 1:30 PM
Does The Paper Store have any career opportunities?
Glad you asked! To view the current opportunities in our store and Corporate Headquarters, located in Acton MA, please visit our Careers page.
Mon, 27 Aug, 2018 at 11:25 AM
Does The Paper Store have a Senior Citizen’s Discount?
Yes, The Paper Store does offer a Senior Citizens Discount in select store locations only, discount not available for online purchases. This applies to those...
Mon, 27 Aug, 2018 at 11:25 AM
Why Can't You Hold My Order Until Next Week?
Unfortunately, we have had to cancel literally dozens of orders due to a massive switch in our website architecture that is happening this week in conjuncti...
Wed, 10 Oct, 2018 at 9:01 AM