To stop receiving mailings (catalogs, flyers, coupons, etc.) from The Paper Store, please contact Customer Service via email at

Please provide the following information so that we may accurately process your request:

  • First and Last Name
  • Mailing address
  • Email
  • Phone number

Please be advised that once you have been removed from our mailing list, it may take up to 10 business days for that change to go into effect.   During that time, you may continue to receive mailings from The Paper Store.

Please note: Companies such as Vera Bradley, Yankee Candle, and others may have visitors to their websites select a favorite retail store when registering to receive emails and/or newsletters. If you have selected any of The Paper Store locations as your favorite store, it is possible that you may continue to receive a direct mail piece with The Paper Store name on it.  As an official retailer for many brands and companies, The Paper Store participates in direct mail pieces that the select brands and/or companies make available to us. It may be necessary for you to change your favorite store locations on these various companies' websites to completely stop receiving direct mail with The Paper Store name on it.

The Paper Store also participates in many of the Hallmark Gold Crown mailings. If you have a Hallmark Gold Crown Card, you will continue to receive mailings from Hallmark, which list The Paper Store as the sender. Hallmark determines the retailer name(s) for these mailings based upon the Gold Crown member’s purchase locations. Should you not wish to receive Hallmark Gold Crown mailings please visit or call 1-800-HALLMARK (1-800-425-5627).


If you wish to stop receiving promotional emails from The Paper Store, you can unsubscribe by clicking on the Unsubscribe link at the bottom of any promotional email you received.  Please note that opting out of promotional emails does not apply to administrative emails such as Order Confirmation emails and Shipping notifications.

If you have further questions about unsubscribing from mailings or emails, please call Customer Service at (844)480-7100.