To stop receiving mailings (catalogs, flyers, etc) from The Paper Store, please contact customerservice@thepaperstore.com.

Please provide the following information so that we may accurately process your request;

  • First and Last Name
  • Mailing address
  • Email
  • Phone number

Please be advised that it may take up to 5 – 7 business days to process your request during which time you may continue to receive mailings from The Paper Store.

*Please note: Companies such as Vera Bradley, Yankee Candle, and others may have visitors to their websites select a favorite retail store when registering to receive emails and/or newsletters. If you have selected any of The Paper Store locations as your favorite store it is possible that you may continue to receive a direct mail piece with The Paper Store name on it.  As an official retailer for many brands and companies, The Paper Store participates in direct mail pieces that the Brand and/or company make available to us. It may be necessary for you to change your favorite store locations at these various websites to completely stop receiving direct mail with The Paper Store name on it.

The Paper Store also participates in many of the Hallmark Gold Crown mailings. If you have a Hallmark Gold Crown Card, you will continue to receive mailings from Hallmark, which list The Paper Store as the sender. Hallmark determines the retailer name(s) for these mailings based upon the Gold Crown member’s purchase locations. Should you not wish to receive Hallmark Gold Crown mailings please visit www.hallmark.com or call 1-800-HALLMARK (1-800-425-5627).