Buy Online, Pick Up In Store

Questions about our new services? Check out our updated FAQ!

What is a pickup order at The Paper Store?
Customers have the ability to place orders online and pickup that order at a store location within 1 hour of placing the order. Customers can also place ord...
Thu, 25 Oct, 2018 at 9:45 AM
Where is your service available?
Customers are able to place pickup orders in the following locations currently: Hudson, MA Chelmsford, MA Shrewsbury, MA Nashua, NH Reading, MA North...
Thu, 25 Oct, 2018 at 9:36 AM
When will my order be ready?
A pickup order is available the same day for pickup as long as the order was placed between 9AM and 8PM that day. Your order will be ready for pickup with...
Thu, 25 Oct, 2018 at 9:37 AM
Will I receive notifications regarding the status of my order?
You will receive an email when you place the order, and another when the order is ready for pickup. Please do not go to pick up your order until you recei...
Thu, 25 Oct, 2018 at 9:38 AM
Where do I go to pick up my order?
Please look for the register that is designated for pickup orders. You will not need to wait in line and if you want to buy items while you are in the sto...
Thu, 25 Oct, 2018 at 9:38 AM
What do I need to pick up my order?
The individual picking up the order must have a copy of the receipt, or the email confirmation that was sent to the customer letting them know their order...
Thu, 25 Oct, 2018 at 9:39 AM
When placing a pickup order, at what point will I be charged?
If you place a pickup order online, you will be charged when you come into the store to pick up your order. After initially placing the order, a hold will...
Thu, 25 Oct, 2018 at 9:39 AM
What happens if I don’t pick up my order?
Online pickup orders are held for 5 days. If you do not pick up your online order within the 5 days, the order will be put back and no charges will be app...
Thu, 25 Oct, 2018 at 9:40 AM
How can I cancel an order?
Please call The Paper Store Customer Service at 844-480-7100 to cancel an order.
Thu, 25 Oct, 2018 at 9:44 AM
Am I able to buy online and pick up in a local Paper Store location?
Answer: Yes, many of our products are available to be purchased online and picked up at a Paper Store location.
Thu, 25 Oct, 2018 at 12:02 PM