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Frequently Asked Questions
How do I stop receiving mailings from the Paper Store such as catalogs, coupons, etc.?
How do I unsubscribe from your email list?
What are The Paper Store’s standard coupon exclusions?
Does The Paper Store sell Gift Cards online?
Does The Paper Store accept donation requests?
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May I use my Hallmark Gold Crown Card online?
How do I replace my lost Hallmark Gold Crown Card?
What forms of payment do you accept online?
May I redeem my merchandise credit online?
Does The Paper Store accept gift cards for payment online?
What is PayPal?
What is The Paper Store Return Policy?
May I return an item in my web order at a store location of The Paper Store?
May I exchange an item in my web order?
Why haven’t I received my entire order?
How do I cancel my web order?
May I place an order over the phone?
I just placed an order; how long will it be before I receive my order?
How do I track my order?
Do you ship to PO Boxes or Military APO/FPO addresses?
Do you ship internationally?
Can I expedite my shipping?
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